PRIVACY POLICY

We are committed to your privacy. We want you to be familiar and comfortable with what we do with your personal information. Our goal is to use your information to give you the best customer experience as you interact with our company while keeping your information private and secure.

Scope

Listed below are the highlights of the Wisconsin Wood Furnace LLC privacy policy. This policy applies to customers and visitors unless a separate privacy policy is prominently displayed.

Data Access & Collection

We collect personal data such as name, address, phone, and email address directly from you when you buy a product, when you contact or when you submit your information to Wisconsin Wood Furnace LLC. See our cookie policy on data collected by our website.

Uses

We use your information to provide you with customer support, to improve our product and service offerings, to ensure we are meeting your customer expectations, and to communicate to you for future product offerings. No information is sold to 3rd parties and no information is shared with other companies unless it is directly related to a product or service warranty or registration of a product.

Text Communications

Wisconsin Wood Furnace LLC may communicate with you via text message (SMS) to your personal phone number for purposes such as order updates, appointment confirmations, and customer support. By providing your phone number you are opting in to receiving messages in this limited communications scope.
Opt-In: You may opt in to receive text messages by providing your phone number through our contact forms, during a purchase, verbal consent or by texting a designated keyword to our business number.
Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you may receive one final confirmation message and no further texts will be sent.
Message Frequency: Message frequency may vary depending on your interactions with us.
Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.
No Selling of Data: Your phone number and any information collected through SMS communications will not be sold or shared with third parties, except as described in this policy (e.g., for warranty registrations).

FAQ

Commonly asked questions about how we collect, store and use your data.

Q. Do you sell customer or consumer's personal data? A: No

Q: Do you store customer or consumer's personal data?  A: Yes, a limited amount of data is stored.

Q: Do you share visitor or non-customer data with other companies? A: No

Q: Do you share customer data with other companies? A: Yes, we share information for warranty information only with Crown Royal Stoves.

Q: Do you use your data for promotions and advertising? A: Yes, we do on a limited basis have promotions and advertising in which we will send information to contacts who have requested for contact.

Q: Do you use your data for providing customer service, warranty issues, selling, or shipping product? A: Yes, we do keep information so we can provide products and services as requested by customers.

Privacy Contacts

Wisconsin Wood Furnace LLC is committed to your privacy.  You may inquire about information we may maintain about you by contacting chris@wisconsinwoodfurnace.com

Updated 4/21/2026